Service Call
Service Requests
Service requests are received by phone, email, or website.
Phone
Speak to our live dispatch team out of our head office in London, ON.
- Local (London and area): 519-685-1999 press 1 for service.
- Toll Free: 1-866-515-5006
Email
Email your account name, serial number and a brief description of your concern.
Request a Service Call
All of the service requests are placed with our Service Dispatch staff out of our main office in London.
When placing your service call please provide.
- Account Name or Number
- Serial Number
- Contact Information
- Brief description of your concern.
You will receive a call from our dispatch team or field tech prior to the technician arriving. Depending on the severity of the concern we strive to be on site in 2- 4 hours from the call being placed.