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Service Call

Service Requests

Service requests are received by phone, email, and the website.


Speak to our live dispatch team out of our head office in London, ON.


Fax us your account name, serial number and a brief description of your concern. 


Email your account name, serial number and a brief description of your concern.


Fill out the form below to request a service call.

Request a Service Call

All of the service requests are placed with our Service Dispatch staff out of our main office in London.

When placing your service call please provide.

  • Account Name or Number
  • Serial Number
  • Contact Information
  • Brief description of your concern.

You will receive a call from our dispatch team or field tech prior to the technician arriving. Depending on the severity of the concern we strive to be on site in 2- 4 hours from the call being placed.