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Service Call

Service Requests

Service requests are received by phone, email, and the website.

Phone

Speak to our live dispatch team out of our head office in London, ON.

  • Local (London and area): 519-685-1999 press 1 for service.
  • Toll Free: 1-866-515-5006 

Fax

Fax us your account name, serial number and a brief description of your concern. 

  • 519-649-7020

Email

Email your account name, serial number and a brief description of your concern.

service@oecanada.com

Website

Fill out the form below to request a service call.

Request a Service Call

All of the service requests are placed with our Service Dispatch staff out of our main office in London.

When placing your service call please provide.

  • Account Name or Number
  • Serial Number
  • Contact Information
  • Brief description of your concern.

You will receive a call from our dispatch team or field tech prior to the technician arriving. Depending on the severity of the concern we strive to be on site in 2- 4 hours from the call being placed.